Is buying eyewear on the internet recommended?
Don’t hesitate to purchase your glasses online! We have put in place many tools that will make your shopping experience an easy and convenient one, with many of the same benefits as a retail store but none of the drawbacks. To ensure your glasses will fit correctly, a complete dimensional chart is available for every frame. Please CLICK HERE to find out more about this unique feature. Our interactive V-Try feature allows you to see what the glasses will look like on you before buying. Simply by uploading a photo of yourself, you can virtually “try on” over 2,000 pairs of glasses, and ensure a perfect fit. 60-70% of our orders are from repeat customers, if that is any indication.
How much are the eyeglasses including shipping?
Our prices start at $9.99 which does include a standard 1.5 index lens. Standard shipping is $ 4.99 within the United States. International shipping ranges from $9.99 to $14.99 anywhere in the world.
How are your prices so low? Do low prices mean low quality?
By manufacturing the glasses ourselves, we are able to keep our prices low without sacrificing quality--even better, we have total quality control over all our products. This eliminates unnecessary costs and keeps overhead low, the benefits of which are passed on to you, the consumer. Frames are systematically evaluated and only those of superb quality are offered on our site.
How can I place an order for eyeglasses at GlassesUnlimited.com?
Placing an order is a simple three-step process. Select a frame and click on the details button to see the full description of the frame. After making your selection, enter your prescription in our database (or you may upload a scanned prescription). When entering your prescription, please do not change the signs that are associated with sphere and cylinder numbers. This is the most common mistake people make when ordering prescription eyewear online. Then you will have a chance to review your order and it will be added to the cart. You can read the complete ordering guide by CLICKING HERE.
How secure are my credit card details and information?
We process all transactions through Paypal. Our servers are completely secure and we do not retain any of your private information.
How long will it take to receive my eyeglasses?
You can expect to receive your eyeglasses in 7-12 business days. However it may take another few days in some cases.
I received a damaged pair of eyeglasses or the prescription is not what I ordered.
If we send you a faulty product or the wrong order, you are entitled to a full refund. Please refer to our refund policy.
I left a message at customer support center and did not receive a reply.
Messages received on our system are replied to within 48 hours. To ensure that you receive our reply, add our email address to your address book or trusted senders list.